How long will it take for my order to arrive?

The delivery time for orders is 24-72 working hours from when the order is placed (only for mainland shipments; we do not ship to the Canary Islands, Ceuta and Melilla, at the moment).

National shipments will be made by the company Correos Express.
If for any reason the order has to be delayed we will contact you to let you know.

We know that you are looking forward to having your jewel with you, and we will do everything possible for you to receive it as quickly as possible, but keep in mind that most of our products are handmade and exceptionally they could be delayed a little (no more than 48 hours).

What is the shipping cost?

We have several options:

If you are not in a hurry to receive your product and you do not mind receiving it in a period of 7 to 10 days, shipping will be free.

If, on the other hand, you want it super fast, you can opt for 24/48 hour shipping that has a small surcharge. (We have done our best to keep this charge as low as possible)

What do I do if my order does not arrive?

If after a reasonable period of time from the confirmation of your order you have not received it, contact us by email contact info@thepinkplanet.es and we assure you that we will solve it immediately.