What requirements do I have to meet to buy?

To buy at THE PINK PLANET you have to meet the following requirements:

  • Be of age. If you are a minor, we recommend that you consult with your parents or guardians.
  • Register for free at THE PINK PLANET
  • Provide true and complete information during registration.
  • Be the end consumer. Resale of our products is not allowed.
  • Accept the general conditions and our privacy policy (during the purchase process).

Failure to comply with these requirements will make it impossible for us to meet your request.

What steps do I have to follow to place an order?

To buy at THE PINK PLANET you have to follow the steps indicated below:

1. Product selection: access our product catalogue, select the products that interest you (color, size, units, etc.) and click on the "Add to my purchase" button.

2. Start of the purchase process: to start the purchase process, click on the “Complete purchase” button. In the event that you are not registered as a user or have not accessed as such, you will be asked to do so. Remember that if you are not registered as a user, you cannot make purchases in our online store.

3. Verification of the purchase data: before selecting the shipping address and payment method, you can verify the details of your purchase and correct any errors made when entering the data, delete items or modify quantities. You can also enter your discount code, if you have one. Once all the data has been verified, click on “Next”.

4. Selection of the delivery address: once identified, you will be asked to select the delivery address. In addition, you can also leave us a message about the delivery of your product so that we can communicate it to our transport company.

5. Shipping method selection: select the shipping method you prefer.

6. Selection of payment method: select the payment method you prefer, Credit Card, Paypal or Cash on Delivery.

7. Confirmation of the purchase: once the purchase procedure has been completed, we will send you an order confirmation email within the following 24 hours.